Terms and Conditions

1. General Information Welcome to [Your Company Name] (“we,” “our,” or “us”). By accessing and using our website, you agree to comply with and be bound by the following terms and conditions (“Terms”). If you do not agree to these Terms, please refrain from using our services.

2. Services We provide 3D printing services, including custom designs, prototyping, and printing based on user-submitted files. All services are subject to availability and may be modified or discontinued without prior notice.

3. User Submissions 3.1. By submitting 3D models, designs, or other files (“User Content”) to us, you confirm that you own the intellectual property rights or have obtained all necessary permissions to use the content. 3.2. You are solely responsible for ensuring that your User Content complies with applicable laws and does not infringe on the rights of third parties. 3.3. We reserve the right to refuse any User Content that we deem inappropriate, illegal, or otherwise unsuitable for printing. 3.4. Submitted User Content will be stored on our servers for the duration necessary to complete the requested service. Users may request deletion of their files by contacting us directly, subject to our Privacy Policy.

4. Pricing and Payment 4.1. Prices for our services are listed on our website and are subject to change without notice. However, prices at the time of order placement are guaranteed for that transaction. 4.2. Payment must be made in full before production begins. We accept various payment methods as specified on our website. 4.3. Additional fees may apply for special requests, expedited services, or changes made after the order is placed.

5. Production and Delivery 5.1. Production times are estimates and may vary depending on the complexity of the order and workload. Users will be informed of any significant delays, and we will provide updates on revised timelines as soon as possible. 5.2. We will not be held liable for delays caused by factors beyond our control, including shipping carrier delays. 5.3. Shipping costs will be calculated at checkout and are the responsibility of the customer.

6. Returns and Refunds 6.1. Custom-made products, including 3D-printed items, are non-refundable unless defective or not produced as specified. 6.2. If you believe your product is defective or incorrect, please contact us within 14 days of receiving the item, providing clear photographic evidence. 6.3. Refunds, if approved, will be issued through the original payment method.

7. Intellectual Property 7.1. You retain ownership of all User Content submitted to us. 7.2. By submitting User Content, you grant us a non-exclusive, royalty-free license to use, reproduce, and modify the content solely for the purpose of providing the requested services.

8. Limitation of Liability

8.1. We are not liable for damages resulting from the use of our services, including but not limited to loss of data, profit, or business opportunities. 8.2. Our liability is limited to the amount paid for the specific order in question. 8.3. We disclaim liability for indirect or consequential damages to the extent permitted by applicable law. 8.4. Please note that 3D-printed products may include small parts that can pose a choking hazard to children. Parents and guardians are responsible for keeping such items out of the reach of infants and young children.

9. Privacy We respect your privacy and handle your personal data in accordance with our Privacy Policy, available on our website.

10. Governing Law These Terms are governed by and construed in accordance with the laws of Germany. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Germany.

11. Changes to the Terms We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services indicates your acceptance of the revised Terms.

12. Contact Information For any questions or concerns regarding these Terms, please contact us at: [Your Email Address] [Your Phone Number] [Your Address]

By placing an order with us, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.